Method of Payment
It’s easy to make a purchase at Deluxe Dogs. You can pay for your order using your Visa, Visa Debit, MasterCard, MasterCard Debit, American Express, Discover and JCB, issued from any Worldwide Financial Institution. We also accept PayPal as an alternative method of payment.
Exchanging or Returning Products Purchased Online
Please refer to our Full Return Policy section under our Terms & Conditions.
All of Deluxe Dogs’ price changes take effect as of midnight (12am) EST on the advertised date. This also applies to special promotional events (such as Online Only Events), unless otherwise indicated.
Purchasing by Minors
For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you.
We will deliver your order via Canada Post, UPS or Fedex. You’ll be provided a tracking number and guaranteed date of delivery.
Errors or misprints
We strive to prevent errors. How we fix them depends on the error. If we find that a product description is incorrect, for example, we’ll correct it.
In general, you should know that prices and availability are subject to change without notice. Errors will be corrected where discovered. Deluxe Dogs reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and your credit card charged, as permitted by law. If your credit card has already been charged for the purchase and your order is cancelled, Deluxe Dogs.ca will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.
Should you have further questions regarding this policy, please contact us.